If there is any further information that you require about us, we are always happy to help, please do not hesitate to contact us.


How do I register for a course

Course registrations are made through the 'Courses' section of our website. Select the course you are interested in and ensure you read the registration details and cancellation conditions. Click on the 'Register' button. 

If this is the first course you have registered for you must first create an account - click on the 'Create Account' link to do this. Once your account is confirmed you can add the course to your cart - click 'Add to Cart' button. To pay for the course, go to 'View Cart' at the top of the page. Click on this, ensure you have registered for the correct course, and then click 'Checkout'. You will be asked to complete some details, including the address that you wish to appear on your receipt. Once you have done this, click 'Next' which will take you to the payments page. If the course allows you to register by paying a deposit you can elect to do this at the top of the payment window. Enter your credit card details and click 'Process Payment'. If your payment is successful you will receive confirmation and be emailed a receipt. Credit card payments are secure and processed by Stripe Payments.

We also check all registrations and will send a further confirmation email within 2 business days.

How do I get confirmation of my registration

Once you have registered for a course via our website, you will automatically receive a receipt for your payment via email. One of our team will also check all registrations and send you an additional confirmation via email within 2 business days. 

How do I pay the balance of a course fee

We will email you before the balance of the payment of your course fee becomes due. Simply log back into your account on our website, go to Account Settings and then select Order History. You will see the complete payment link next to your original payment for the course. 

How do I reset my Password

If you already have an account created and are trying to register for a new course but have forgotten your password. Click on the 'Register' button and then on the Login here link at the foot of the User Registration window. Follow the Forgotten Password link at the bottom of the login window.

If you know your existing password but just wish to change this to a new password. Login to your account and go to Account Settings.

Alternatively, contact us to send you an email to enable you to reset your password

How do I update my contact details

To update your contact details, login to our website and go to Account Settings. It is important to keep your email address and mobile phone number up to date. These are used to send you passwords, as part of the two factor authentication process, when you access our online courses. 

How do I get a copy of my receipt

A receipt for payment for the course is attached as a PDF to the Order Confirmation email you receive automatically after registration for a course. If you wish to obtain another copy of your receipt, login to your account go to Account Settings and then Order History. You will see the link to download a copy of your receipt alongside the course name.

Why am I not getting emails from DeltaMed

If you are not receiving our emails this is most likely due to the junk mail/spam filters used by your email provider. Please ensure our main email address - info@deltamed.com.au is in your email address book.

Any Questions?

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